Hurricane & Wind Damage Claims

I've seen first-hand how damaging and life-disrupting a hurricane can be. You can rest assured knowing that you'll get empathetic and experienced help with your hurricane insurance claim to cover damage at your home or place of business.

Unlike larger public adjusting firms where you may be passed around between adjusters or departments, I offer personalized, one-on-one service from start to finish. You won’t just be another claim in a stack of files. As your public adjuster we’ll focus on your case to make sure you get the attention and results you deserve.   

With two decades of experience in the insurance industry, I bring a deep understanding of how claims are handled and how to ensure you receive the best settlement possible. I focus on making the process transparent, manageable, and fair, so you can recover with confidence.

Request a FREE Wind or Hurricane Claim Evaluation

Industry-Recognized Certifications and Membership Means You're in Good Hands

Meet Your Public Adjuster Christopher L. Friedley

When Hurricane Katrina landed in Mississippi in 2005, my world changed forever. I spent nine hours clinging to a live oak tree in Biloxi after my in-laws’ home was swept away in the storm surge. I saw firsthand the devastation left behind, but what struck me most was watching my in-laws struggle with their insurance company over wind vs. water damage. At the time, I didn’t even know what a public adjuster was—I only knew that the system felt unfair, and policyholders like my in-laws were left to fight an uphill battle.

That experience shaped my career. I became an insurance adjuster that year, working claims for insurance companies for the next 19 years. I thought I was doing the right thing yet over time, I saw too many policyholders facing the same frustrating battles, often unaware of their rights or how to fight back and claim a fairer settlement to restore their home after damage. 

I knew I could make a bigger impact by advocating for the individuals, families, and business owners in my community—not for the insurers.

In August 2024, I left my role at a global claims adjusting firm and launched my own public adjusting firm. Now, I use my insider knowledge to help homeowners and business owners navigate their claims, fight for what they’re owed, and regain control over their recovery.

What to Expect

While every case is unique, here's what you can generally expect when we work together
on your hurricane and wind damage claim. 

Free Consultation

01

Every client gets a free consultation with me to go over the "facts of loss"—the time of the damage, the extent of the damage, the stage of the claims process you're in, and so forth so I have a good idea about if I can help.

Policy Interpretation

02

Once a Letter of Representation has been sent, I take the time to analyze your insurance policy in detail, identifying all applicable coverages and explaining them in clear, straightforward terms. This ensures you fully understand your rights and entitlements.

Comprehensive Documentation

03

Using tools the insurance company respects, I'll thoroughly assess and document all aspects of your property damage—structural, personal, and more—creating a strong foundation for your claim.

Claim Filing**

04

Filing an insurance claim requires precision and expertise and fortunately for you, I have 20 years of experience. I handle all the paperwork, ensuring it’s submitted correctly to avoid delays or denials.

Direct Negotiation**

05

Insurance companies are skilled at minimizing payouts, but I level the playing field. Leveraging nearly two decades of insider experience, I negotiate directly with your insurer to maximize your settlement.

Making You Whole Again

06

After you have check in hand, I'll continue working with you as you find a contractor, facilitate the repairs, and capture the replacement cost appreciation, which is required to be sent to the insurance company.

Frequently Asked Questions

How does a Public Adjuster Help Policyholders in the Event of a Hurricane?

A public adjuster helps policyholders after a hurricane by serving as their advocate throughout the insurance claims process. They provide a second opinion to the insurance company’s adjuster and take the time to thoroughly assess the full scope of your loss—something many out-of-state catastrophe adjusters can’t do due to time constraints and high claim volume. Company adjusters are often in a rush to close files and return home, may be limited in their ability to perform reinspections, and it’s common for policyholders to be reassigned to multiple adjusters if supplements are needed. A public adjuster offers consistency, handles all communication with the insurer, and works to secure a fair and accurate settlement while reducing your stress and saving you time.

What should I look for when hiring a public adjuster for my hurricane or windstorm claim?

When hiring a public adjuster for a hurricane or windstorm claim, look for someone who is licensed in your state, experienced with catastrophic losses, and has a strong track record handling wind and water-related claims. While they don’t need to live in your state, they should be within a day’s driving distance to ensure they can return for reinspections or meetings as needed. A good public adjuster will take time to inspect your entire property, explain your coverage and options clearly, and stay involved throughout the entire process—not just during the initial visit. Ask for references, understand their fee structure upfront, and be cautious of anyone who pressures you to sign quickly or makes promises that sound too good to be true.

How does CLFPA Differ From other public adjusters in Mississippi and Louisiana?

CLFPA differs from larger public adjusting firms that often flood states during emergencies by offering personalized, local service from someone who actually lives in Mississippi. Christopher Friedley handles every claim himself, ensuring consistency and direct communication—not a rotating cast of adjusters. With over 20 years of experience and a base on the Gulf Coast, he can reach any part of Mississippi or Louisiana within a day’s drive, making him readily available for inspections, reinspections, and hands-on support throughout the life of your claim.

What should I do After a hurricane has landed and caused damage?

After a hurricane, prioritize safety first. Once it’s safe to return, document all damage with photos and videos before making any temporary repairs to prevent further loss—be sure to keep receipts. Do not dispose of any damaged food or personal property without first photographing and itemizing each item. If not already in your possession, request a full copy of your insurance policy to review coverage details, including hurricane or windstorm deductibles. Report the claim to your insurer promptly and cooperate with the company’s assigned adjuster during their inspection. You may also consider hiring a licensed public adjuster to provide a second opinion, assess the full scope of damage, and advocate for a fair settlement. Keep detailed records of all communication, expenses, and repairs throughout the claims process.

Can I do anything to mitigate hurricane damage before it happens?

Yes, there are several steps you can take to help mitigate hurricane damage before a storm hits. Secure loose outdoor items, trim trees and branches near your home, and reinforce windows with storm shutters or plywood. Inspect your roof and gutters to ensure they're in good condition and clear of debris. If you live in a flood-prone area, consider installing sump pumps or sandbags and elevating valuable items. Review your insurance policy to confirm your coverage and deductibles, and keep a copy in a safe, accessible place. Taking these precautions can reduce the severity of damage and speed up recovery after the storm.

Can I do anything to speed up My hurricane damage claim?

Yes, you can take several steps to help speed up your hurricane damage claim. Start by documenting all damage immediately with clear photos and videos, and make a detailed list of affected items. If you need to make temporary repairs to prevent further damage, save all receipts and materials used. Report your claim to your insurance company as soon as possible, and request a full copy of your policy if you don’t already have it. Cooperate with your assigned adjuster during their inspection and provide any requested documentation promptly. Staying organized, responsive, and thorough can help move your claim forward more efficiently.

How do i document the damage in a way that will get me the largest insurance settlement possible?

To document hurricane damage effectively and maximize your insurance settlement, start by taking clear, high-resolution photos and videos of all affected areas—both wide shots for context and close-ups for detail. Include interior and exterior damage, roof, siding, flooring, ceilings, personal belongings, and appliances. Make a room-by-room inventory of damaged items, noting brand, model, age, and estimated value. If possible, include pre-loss photos for comparison. Save receipts, warranties, and maintenance records to support your valuation. Don’t discard any damaged property or food items without first photographing and itemizing them. The more organized and thorough your documentation, the stronger your claim will be—and the harder it is for the insurer to undervalue your loss.

The last hurricane damaged my property but Another hurricane is coming; can I repair small things (e.g., shingles) before the next one lands?

Yes, you can—and should—make temporary or minor repairs, like replacing missing shingles or sealing leaks, to protect your property from further damage before another hurricane arrives. Insurance policies generally require you to take reasonable steps to prevent additional loss, known as your duty to mitigate. Just be sure to document everything first: take clear photos of the damage before and after the repairs, and keep all receipts and records of materials or labor used. These actions help protect your home and support your ongoing claim without jeopardizing your coverage. If you're unsure, a public adjuster can guide you on what repairs are safe to make without affecting your settlement.

The hurricane damaged my home so badly that it's unlivable. What steps should I take next?

If your home is unlivable after a hurricane, you may be entitled to Additional Living Expenses (ALE) under your insurance policy, which reimburses you for increased costs like temporary housing, meals, and transportation while you're displaced. Keep detailed records and save all receipts related to being out of your home.

Some policies also extend ALE if you're unable to return due to a government evacuation order, even if your home wasn’t directly damaged. If your policy doesn’t include ALE, FEMA often provides grants and low-interest disaster loans to help cover temporary housing and other essential needs. Just remember, ALE only covers expenses above your normal cost of living—so avoid overreporting routine expenses.

how much will I have to pay to CLFPA once I get a higher settlement from the insurance company?

Hiring a public adjuster is similar to working with a real estate agent—you can handle the insurance claim yourself, but you're likely to achieve a better outcome with a knowledgeable professional guiding the process. Public adjusters are experts in evaluating property damage, interpreting complex policy language, and negotiating with insurance companies to pursue a fair settlement. In disputed or underpaid claims, involving a public adjuster early—before hiring an attorney—can often lead to a quicker resolution without the delays or high costs of litigation.

Attorneys typically charge contingency fees of 30% to 40%, while public adjusters generally charge far less. In Mississippi, public adjusters like CLFPA can charge up to 10% of your total settlement, typically as a contingency fee—meaning you only pay if additional funds are recovered. In Louisiana, however, state law prohibits percentage-based fees, so adjusters must charge a reasonable flat or hourly rate, as outlined in Louisiana Revised Statutes §22:1703. CLFPA adheres to all state-specific regulations, ensuring transparent, compliant, and cost-effective service tailored to your location.

Will CLFPA help me find contractors to do the repairs?

Yes, CLFPA can help connect you with reputable contractors to perform the necessary repairs after a hurricane or property loss. While CLFPA does not perform repairs or receive compensation from contractors, they can refer trusted professionals who are properly licensed and experienced with insurance-related reconstruction. This can save you time and help ensure the work is done correctly. However, you are always free to choose your own contractor, and CLFPA’s role remains focused on advocating for your insurance settlement—not managing the repair process.

How do I get started?

The best way to start the process is by contacting me! You can fill out the easy consultation request form or call the 24/7 hotline at 888-572-5372.

Your Insurance Company Has Policy Experts on Their Team. Why Not You?

Complete the form below to request a no-cost consultation about your Mississippi or Louisiana** insurance claim. This form goes straight to my client management portal and my inbox, so you can rest assured that you will get a prompt response from me within 1-2 business days.

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