Hurricane losses are among the most complex property insurance claims, often involving wind damage, wind-driven rain, water intrusion, roof failure, structural damage, and in some cases, flooding. After major storms, claim teams may be handling very high volumes, which can limit the time available for each individual file. For that reason, clear documentation and a complete presentation of the loss are especially important.
I help policyholders navigate the process with a detailed, hands-on approach, inspecting for both visible and less obvious damage and organizing the support needed to document the claim. We address roofing and exterior damage, water intrusion pathways, structural impacts, and ordinance or code considerations, and we coordinate with qualified engineers and other specialists when appropriate.
The goal of our work together is being able to present a clear, well-supported claim submission so the loss can be evaluated thoroughly and the process can move forward efficiently.
Industry-Recognized Designations and Membership Means Unbiased Expertise You Can Trust
Meet Your Public Adjuster Christopher L. Friedley

When you choose to work with a Public Adjuster, you are choosing to spend the next 3, 6, or even 12 months with that professional on your insurance claim. You deserve someone you can trust, who will take a comprehensive look at your loss and your policy, document your claim completely, and defend your interests with the insurance company. You need someone who understands your needs and will communicate clearly and often with you on the status of your claim and what's coming next.
My mission is to be that kind of public adjuster for business owners and families in Mississippi and Louisiana, because I understand first-hand what it's like to be on the other side.
That's because when Hurricane Katrina struck Mississippi in 2005, like many in our community, I experienced firsthand the devastation along the Gulf Coast. I spent nine hours clinging to a live oak tree in Biloxi after my in-laws’ home was swept away in the storm surge. In the aftermath, I watched my family navigate a technically complex insurance claim involving wind versus water damage, and I saw how detailed documentation and policy interpretation–or its absence–can significantly affect the outcome of a loss.
What to Expect
While every case is unique, here's what you can generally expect when we work together
on your hurricane damage claim. (Note that due to local rules, the process may look slightly different in Louisiana.)
Free Consultation
Every client gets a free consultation with me to go over the "facts of loss"—the time of the damage, the extent of the damage, the stage of the claims process you're in, and so forth so I have a good idea about if I can help.
Policy Interpretation
Once a Letter of Representation has been sent**, I take the time to analyze your insurance policy in detail, identifying all applicable coverages and explaining them in clear, straightforward terms. This ensures you fully understand your rights and entitlements.
Comprehensive Documentation
Using tools the insurance company respects, I'll thoroughly assess and document all aspects of your property damage—structural, personal, and more—creating a strong foundation for your claim.
Claim Filing**
Filing an insurance claim requires precision and expertise and fortunately for you, I have 20 years of experience. I handle all the paperwork, ensuring it’s submitted correctly to avoid delays or denials.
Direct Negotiation**
Insurance companies are skilled at minimizing payouts, but I level the playing field. Leveraging nearly two decades of insider experience, I negotiate directly with your insurer to maximize your settlement.
Making You Whole Again
After you have check in hand, I'll continue working with you as you find a contractor, facilitate the repairs, and capture the replacement cost appreciation, which is required to be sent to the insurance company.
Should You Start with a Public Adjuster or an Attorney?
In many cases, a Public Adjuster can assist with claim documentation, valuation, and presentation before legal action becomes necessary. By addressing scope, pricing, and documentation issues early in the process, some disputes can be resolved without litigation.
Public Adjusters and insurance attorneys serve different roles. If legal issues arise, coverage disputes develop, or litigation becomes necessary, an attorney may be appropriate. In other situations, professional claim preparation and documentation may help clarify issues and move the claim forward.
I regularly work with insurance attorneys when the situation calls for it, and I’m familiar with the documentation, timelines, and coordination that matter once counsel is involved.


