Storm & Tornado Claims

Tornadoes and severe storms can cause major damage in minutes, tearing off roofing, breaking windows, and allowing wind-driven rain and debris to impact the structure and interior. These losses can also involve structural movement or compromised building components that are not always obvious during an initial walkthrough.

CLFPA performs a thorough assessment of the property and, when appropriate, coordinates with qualified structural engineers and other specialists to document complex conditions and support the claim.

We assist with claims involving roof failure, displaced walls, foundation cracking, and interior water intrusion, helping ensure covered damage is identified, documented, and presented in a clear, well-supported claim package. The goal is a claim presentation that allows the carrier to evaluate the full scope of the loss and helps move the recovery process forward.

Request a No-Cost Tornado and Storm Damage Evaluation

Industry-Recognized Designations and Membership Means Unbiased Expertise You Can Trust

Meet Your Public Adjuster Christopher L. Friedley

When you choose to work with a Public Adjuster, you are choosing to spend the next 3, 6, or even 12 months with that professional on your insurance claim. You deserve someone you can trust, who will take a comprehensive look at your loss and your policy, document your claim completely, and defend your interests with the insurance company.  You need someone who understands your needs and will communicate clearly and often with you on the status of your claim and what's coming next.

My mission is to be that kind of public adjuster for business owners and families in Mississippi and Louisiana, because I understand first-hand what it's like to be on the other side.

That's because when Hurricane Katrina struck Mississippi in 2005, like many in our community, I experienced firsthand the devastation along the Gulf Coast. I spent nine hours clinging to a live oak tree in Biloxi after my in-laws’ home was swept away in the storm surge. In the aftermath, I watched my family navigate a technically complex insurance claim involving wind versus water damage, and I saw how detailed documentation and policy interpretation–or its absence–can significantly affect the outcome of a loss.

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What to Expect

While every case is unique, here's what you can generally expect when we work together
on your tornado damage claim. (Note that due to local rules, the process may look slightly different in Louisiana.)

Free Consultation

01

Every client gets a free consultation with me to go over the "facts of loss"—the time of the damage, the extent of the damage, the stage of the claims process you're in, and so forth so I have a good idea about if I can help.

Policy Interpretation

02

Once a LOR has been sent**, I take the time to analyze your insurance policy in detail, identifying all applicable coverages and explaining them in clear, straightforward terms. This ensures you fully understand your rights and entitlements.

Comprehensive Documentation

03

Using tools the insurance company respects, I'll thoroughly assess and document all aspects of your property damage—structural, personal, and more—creating a strong foundation for your claim.

Claim Filing**

04

Filing an insurance claim requires precision and expertise and fortunately for you, I have 20 years of experience. I handle all the paperwork, ensuring it’s submitted correctly to avoid delays or denials.

Direct Negotiation**

05

Insurance companies are skilled at minimizing payouts, but I level the playing field. Leveraging nearly two decades of insider experience, I negotiate directly with your insurer to maximize your settlement.

Making You Whole Again

06

After you have check in hand, I'll continue working with you as you find a contractor, facilitate the repairs, and capture the replacement cost appreciation, which is required to be sent to the insurance company.

Should You Start with a Public Adjuster or an Attorney?

In many cases, a Public Adjuster can assist with claim documentation, valuation, and presentation before legal action becomes necessary. By addressing scope, pricing, and documentation issues early in the process, some disputes can be resolved without litigation.

Public Adjusters and insurance attorneys serve different roles. If legal issues arise, coverage disputes develop, or litigation becomes necessary, an attorney may be appropriate. In other situations, professional claim preparation and documentation may help clarify issues and move the claim forward.

I regularly work with insurance attorneys when the situation calls for it, and I’m familiar with the documentation, timelines, and coordination that matter once counsel is involved.

 Contact me today to learn more.

Frequently Asked Questions

How does a Public Adjuster Help Policyholders in the Event of a Tornado?

A public adjuster helps policyholders after a tornado by serving as their advocate throughout the insurance claims process.

They provide a second opinion to the insurance company’s adjuster and take the time to thoroughly assess the full scope of your loss—something many out-of-state catastrophe adjusters can’t do due to time constraints and high claim volume.

Company adjusters are often in a rush to close files and return home, may be limited in their ability to perform reinspections, and it’s common for policyholders to be reassigned to multiple adjusters if supplements are needed.

A public adjuster offers consistency, handles all communication with the insurer, and works to secure a fair and accurate settlement while reducing your stress and saving you time.

What should I look for when hiring a public adjuster for my Tornado or windstorm claim?

When hiring a public adjuster for a tornado or windstorm claim, look for someone who is licensed in your state, experienced with catastrophic losses, and has a strong track record handling wind and water-related claims.

While they don’t need to live in your state, they should be within a day’s driving distance to ensure they can return for reinspections or meetings as needed.

A good public adjuster will take time to inspect your entire property, explain your coverage and options clearly, and stay involved throughout the entire process—not just during the initial visit. Ask for references, understand their fee structure upfront, and be cautious of anyone who pressures you to sign quickly or makes promises that sound too good to be true.

How does CLFPA Differ From other public adjusters in Mississippi and Louisiana?

CLFPA differs from larger public adjusting firms that often flood states during emergencies by offering personalized, local service from someone who actually lives in Mississippi.

Christopher Friedley handles every claim himself, ensuring consistency and direct communication—not a rotating cast of adjusters. With over 20 years of experience and a base on the Gulf Coast, he can reach any part of Mississippi or Louisiana within a day’s drive, making him readily available for inspections, reinspections, and hands-on support throughout the life of your claim.

What should I do After a Tornado has landed and caused damage?

After a tornado, prioritize safety first.

Once it’s safe to return, document all damage with photos and videos before making any temporary repairs to prevent further loss—be sure to keep receipts.

Do not dispose of any damaged food or personal property without first photographing and itemizing each item.

 If not already in your possession, request a full copy of your insurance policy to review coverage details, including hurricane or windstorm deductibles. Report the claim to your insurer promptly and cooperate with the company’s assigned adjuster during their inspection.

You may also consider hiring a licensed public adjuster to provide a second opinion, assess the full scope of damage, and advocate for a fair settlement. Keep detailed records of all communication, expenses, and repairs throughout the claims process.

Can I do anything to mitigate Tornado damage before it happens?

Yes, there are several steps you can take to help mitigate tornado and wind damage before a storm hits. Secure loose outdoor items, trim trees and branches near your home, and reinforce windows with storm shutters or plywood. Inspect your roof and gutters to ensure they're in good condition and clear of debris.  

Review your insurance policy to confirm your coverage and deductibles, and keep a copy in a safe, accessible place. 

Taking these precautions can reduce the severity of damage and speed up recovery after the storm.

Can I do anything to speed up My Tornado damage claim?

Yes, you can take several steps to help speed up your tornado or wind damage claim. Start by documenting all damage immediately with clear photos and videos, and make a detailed list of affected items.

If you need to make temporary repairs to prevent further damage, save all receipts and materials used. Report your claim to your insurance company as soon as possible, and request a full copy of your policy if you don’t already have it.

Cooperate with your assigned adjuster during their inspection and provide any requested documentation promptly.

 Staying organized, responsive, and thorough can help move your claim forward more efficiently.

How do i document the damage in a way that will get me the largest insurance settlement possible?

To document hurricane damage effectively and maximize your insurance settlement, start by taking clear, high-resolution photos and videos of all affected areas—both wide shots for context and close-ups for detail. Include interior and exterior damage, roof, siding, flooring, ceilings, personal belongings, and appliances. Make a room-by-room inventory of damaged items, noting brand, model, age, and estimated value.

If possible, include pre-loss photos for comparison. Save receipts, warranties, and maintenance records to support your valuation. Don’t discard any damaged property or food items without first photographing and itemizing them.

The more organized and thorough your documentation, the stronger your claim will be—and the harder it is for the insurer to undervalue your loss.

The Tornado damaged my home so badly that it's unlivable. What steps should I take next?

If your home is unlivable after a tornado, you may be entitled to Additional Living Expenses (ALE) under your insurance policy, which reimburses you for increased costs like temporary housing, meals, and transportation while you're displaced. Keep detailed records and save all receipts related to being out of your home.

Some policies also extend ALE if you're unable to return due to a government evacuation order, even if your home wasn’t directly damaged. If your policy doesn’t include ALE, FEMA often provides grants and low-interest disaster loans to help cover temporary housing and other essential needs. Just remember, ALE only covers expenses above your normal cost of living—so avoid overreporting routine expenses.

how much will I have to pay to CLFPA once I get a higher settlement from the insurance company?

Hiring a public adjuster is similar to working with a real estate agent—you can handle the insurance claim yourself, but you're likely to achieve a better outcome with a knowledgeable professional guiding the process. Public adjusters are experts in evaluating property damage, interpreting complex policy language, and negotiating with insurance companies to pursue a fair settlement. In disputed or underpaid claims, involving a public adjuster early—before hiring an attorney—can often lead to a quicker resolution without the delays or high costs of litigation.

Attorneys typically charge contingency fees of 30% to 40%, while public adjusters generally charge far less. In Mississippi, public adjusters like CLFPA can charge up to 10% of your total settlement, typically as a contingency fee—meaning you only pay if additional funds are recovered. In Louisiana, however, state law prohibits percentage-based fees, so adjusters must charge a reasonable flat or hourly rate, as outlined in Louisiana Revised Statutes §22:1703. CLFPA adheres to all state-specific regulations, ensuring transparent, compliant, and cost-effective service tailored to your location.

Will CLFPA help me find contractors to do the repairs?

Yes, CLFPA can help connect you with reputable contractors to perform the necessary repairs after property loss. While CLFPA does not perform repairs or receive compensation from contractors, they can refer trusted professionals who are properly licensed and experienced with insurance-related reconstruction. This can save you time and help ensure the work is done correctly. However, you are always free to choose your own contractor, and CLFPA’s role remains focused on advocating for your insurance settlement—not managing the repair process.

How do I get started?

The best way to start the process is by contacting me! You can fill out the easy consultation request form or call the 24/7 hotline at 888-572-5372.

Insurance Companies Rely on Experienced Claim Professionals. You Can Too.

Complete the form below to request a no-cost consultation about your insurance claim.**  This form goes straight to my client management portal and my inbox, so you can rest assured that you will get a prompt response from me within 1-2 business days.