Meet Your Public Adjuster Christopher L. Friedley

When Hurricane Katrina landed in Mississippi in 2005, my world changed forever. I spent nine hours clinging to a live oak tree in Biloxi after my in-laws’ home was swept away in the storm surge. I saw firsthand the devastation left behind, but what struck me most was watching my in-laws struggle with their insurance company over wind vs. water damage. At the time, I didn’t even know what a public adjuster was—I only knew that the system felt unfair, and policyholders like my in-laws were left to fight an uphill battle.

That experience shaped my career. I became an insurance adjuster that year, working claims for insurance companies for the next 19 years. I thought I was doing the right thing yet over time, I saw too many policyholders facing the same frustrating battles, often unaware of their rights or how to fight back and claim a fairer settlement to restore their home after damage. 

I knew I could make a bigger impact by advocating for the individuals, families, and business owners in my community—not for the insurers.

In August 2024, I left my role at a global claims adjusting firm and launched my own public adjusting firm. Now, I use my insider knowledge to help homeowners and business owners navigate their claims, fight for what they’re owed, and regain control over their recovery.